Patient Confidentiality

Privacy & Data Ethics Policy.

We hold medical confidentiality in the highest regard. Learn how Brahmanath Clinic protects your personal details and communication privacy.

Last Updated: October 2026 | Entity: Brahmanath Clinic (A Healthcare Initiative by Brahmanath Pharma)

1. Our Privacy Commitment

At Brahmanath Clinic, safeguarding patient confidentiality is fundamental to ethical medical practice. This policy outlines how we collect, handle, and protect personal and contact information submitted via this website or shared with our clinic reception.

2. Information We Collect

When you submit an appointment request or contact inquiry through our website, we may collect:

  • Identity & Contact Details: Full name, telephone/mobile number, and email address.
  • Appointment Preferences: Preferred consultation date, preferred time slot, and preferred consulting practitioner.
  • Optional Health Context: Brief self-described symptoms or reason for visit provided voluntarily to help our medical team prepare for your consultation.

3. How We Use Your Information

Your details are used strictly for clinical and operational purposes, specifically:

  • Coordinating and confirming outpatient doctor consultation time slots.
  • Contacting you via telephone call or WhatsApp to confirm doctor availability.
  • Addressing questions, directions requests, or clinic inquiries submitted by you.
  • Maintaining administrative records for in-person clinic attendance as required by medical standards.

We do not sell, rent, commercialize, or share your personal details with third-party advertising or marketing networks.

4. Phone & WhatsApp Communication Consent

By requesting an appointment or submitting a contact inquiry with your mobile phone number, you explicitly grant consent for our front desk reception to contact you regarding your requested visit. You may opt out of future clinic reminders at any time by informing our reception staff.

5. Clinical Consultation Confidentiality

All medical information discussed inside consultation rooms, physical examination findings, diagnoses, and medical prescriptions remain strictly confidential between you and your attending physician, protected under medical ethics and applicable legal confidentiality frameworks.

6. Data Retention & Patient Rights

You retain the right to review, update, or request the deletion of your contact records from our front desk reception system at any time, provided there is no conflicting legal or medical regulatory requirement to maintain patient consultation history.

7. Contact Regarding Privacy Inquiries

If you have questions regarding this privacy policy or how your data is handled at Brahmanath Clinic, please contact our administration:

Administrative Office: Brahmanath Clinic
Affiliation: A Healthcare Initiative by Brahmanath Pharma
Address: Brahmanath Healthcare Centre, Ground Floor, Plot 18, Central Medical Enclave, Near Civil Hospital Road, Maharashtra, India — 400001
Email: care@brahmanathclinic.com
Telephone: +91 98765 43210
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